Home / Legal / Client Services Agreement

Client Services Agreement

Last updated: July 2, 2026
How this works: This is the standard agreement for BuildMyWebNow projects. Project-specific details — the package, fee, and dates — are completed on the signed copy each client receives before work begins. Questions about any term? Just ask: support@buildmywebnow.com.

This Client Services Agreement ("Agreement") is entered into between BuildMyWebNow, owned and operated by Symon Bowen ("Designer"), and the client identified on the signature page ("Client"), as of the date of the last signature below.

1. Scope of Work

Designer will provide the services described in the selected package or written proposal (the "Project"), which may include website design, development, and related services as agreed. Any work outside the agreed scope ("out-of-scope work") will be quoted separately and requires Client's written approval before it begins.

2. Project Fee & Payment

3. Timeline

Designer will make reasonable efforts to meet the estimated timeline. Timelines depend on Client providing content, feedback, and approvals promptly. Delays in Client materials will extend deadlines accordingly.

4. Client Responsibilities

5. Revisions

The Project includes the number of revision rounds stated in the selected package. Additional revisions beyond that are available at Designer's then-current hourly rate, always quoted in writing and approved by Client before the work begins.

6. Ownership & Rights

Upon receipt of full and final payment, Client owns the final website, its custom content, and its domain. Until full payment is received, all work remains the property of Designer. Designer may use non-confidential elements of the finished Project in its portfolio and may include a discreet "Website by BuildMyWebNow" credit unless the parties agree otherwise in writing. Third-party components (fonts, libraries, stock assets) remain under their own licenses.

7. No Guarantee of Results

Designer builds using current best practices but does not guarantee any specific search-engine ranking, traffic, lead volume, or revenue. Search engines independently control rankings, and results take time.

8. Cancellation & Kill Fee

If Client cancels the Project after work has begun, the deposit is non-refundable, and Client agrees to pay for all work completed up to the cancellation date. If Designer cancels, Designer will refund any pre-paid amounts for work not yet performed.

9. Limitation of Liability

Designer's total liability under this Agreement is limited to the total fees paid by Client for the Project. Designer is not liable for indirect or consequential damages, or for issues caused by third-party providers, hosting outages, or Client-supplied materials.

10. Warranty & Support

Designer will correct defects in the delivered work reported within the post-launch support period stated in the selected package. This warranty does not cover changes made by Client or third parties, new feature requests, or third-party service failures.

11. Confidentiality

Each party agrees to keep the other's non-public business information confidential.

12. Governing Law & Disputes

This Agreement is governed by California law. The parties will attempt to resolve disputes in good faith; unresolved disputes will be handled in the courts of San Bernardino County, California.

13. Entire Agreement

This Agreement, together with the selected package or proposal, is the entire agreement between the parties and supersedes prior discussions. Changes must be in writing and agreed by both parties.

14. Signatures

Sign electronically below. When both parties have signed, a PDF of the executed agreement is emailed to both automatically.

Client signature *
Designer signature — Symon Bowen, Owner *
Prefer paper? Use your browser's Print function — a signature-line version prints automatically.